HR Operations Supervisor

• Lead, coach and develop a collaborative HR support team
• Be the subject matter expert in SuccessFactors Employee Central and position management
• Deliver high-quality HR services across the full employee lifecycle
• Permanent, full time role based in Perth CBD

About WesCEF

Wesfarmers Chemicals, Energy & Fertilisers (WesCEF) is a division of Wesfarmers Limited and has been operating in Western Australia for more than 110 years. Our eight businesses manufacture and supply essential products to over 225,000 customers in 26 countries, supporting key sectors including agriculture, mining, energy, construction and households.

Safety, sustainability and community are central to how we operate. We are committed to continuous safety improvement and are working toward net zero Scope 1 and 2 emissions by 2050.

With more than 1,300 employees across WA, Queensland and Victoria, we foster a respectful, inclusive workplace where diverse thinking is valued. Guided by our Diversity, Equity, Inclusion and Belonging Strategy and Aboriginal Inclusion Plan, we support gender balance, cultural respect, Indigenous employment and flexible work. We invest in our people through training, career development and recognition programs.

With our headquarters in Perth, WesCEF plays a key role in supporting Australia’s economic growth and advancing a more sustainable future.

WESCEF: We create long-term value for critical industries and everyday life.

About the role 

Take the next step in your HR career! As the HR Operations Supervisor, you will lead, coach, and develop a team of HR Officers responsible for delivering high-quality HR services and advice across the full employee lifecycle. You will play a key role in ensuring the accuracy, security, and integrity of employee data while managing and improving core HR processes.

This role is central to the smooth operation of our HR Service Desk (AskHR), acting as a subject matter expert for SuccessFactors Employee Central (EC), particularly in position management, internal mobility, and providing guidance on the interpretation and application of industrial agreements.

Key responsibilities will include:

• Lead and manage a small team of HR professionals, coaching and developing team members to deliver a high standard of service and support.
• Oversee the efficient triage, prioritisation, and resolution of employee and leader HR queries through AskHR.
• Provide expert advice to leaders and employees on employment matters, interpreting industrial agreements, policies, and procedures to ensure fair and consistent outcomes.
• Ensure the accurate processing of employee lifecycle transactions including onboarding, movements, changes to terms and conditions, and terminations.
• Act as the business Subject Matter Expert (SME) for SuccessFactors EC, particularly position management, supporting users and driving continuous improvement in HRIS processes.
• Manage HR data integrity and compliance, conducting regular audits and ensuring adherence to privacy and confidentiality standards.
• Collaborate with key stakeholders including HR Business Partners, Payroll, Talent Acquisition, and IT to support seamless HR operations.
• Contribute to the development and delivery of HR reporting, process improvement initiatives, and system enhancements.

About You

To succeed in this role, you will bring:

• Deep knowledge of end-to-end HR processes across the employee lifecycle.
• Strong understanding and practical experience interpreting industrial agreements, with the ability to provide sound and balanced advice to leaders and employees.
• Demonstrated experience working in SuccessFactors EC, with specialist knowledge of position management and HRIS administration.
• Experience supporting and guiding HR team members, including triaging, query resolution, and workload management.
• Strong organisational skills with a keen eye for detail, data integrity, and compliance.

What we offer

At Wesfarmers Chemicals, Energy & Fertilisers (WesCEF), we value our people and offer a range of benefits designed to support your wellbeing, development and career growth, including:

• Competitive remuneration, including access to the Wesfarmers employee share plan and participation in our annual incentive plan
• Flexible working arrangements, including some work-from-home options where applicable
• Salary sacrifice opportunities, including novated leasing
• Access to a wide range of employee benefits across the Wesfarmers Group, including staff discounts at Bunnings, Kmart, Target, Officeworks and Kleenheat, as well as access to Wesfarmers-sponsored arts and cultural events
• Paid parental leave of up to 18 weeks
• Ongoing professional development and career opportunities across WesCEF and the broader Wesfarmers Group

Why WesCEF 

At WesCEF, we are committed to building an engaged, high-performing and inclusive workforce that reflects the communities in which we operate. We value diversity of thinking, skills and experience, knowing this drives innovation and better business outcomes.

We welcome applications from people of all backgrounds and encourage Aboriginal and Torres Strait Islander peoples to apply.

We are proud to support flexible working arrangements and understand that flexibility looks different for everyone. If flexibility is important to you, we encourage you to discuss your needs as part of the application process.

WesCEF operates across multiple locations, with our two major hubs based in Kwinana and the Perth CBD

Applications close: Wednesday 18th March 2026 

Our recruitment process considers your alignment to our company values and the requirements of the role. We also have several checks which may be conducted to demonstrate your suitability for the role including but not limited to psychometric assessment, police checks, medical, drug and alcohol testing, right to work check, qualifications, due diligence and/or reference checks.

We reserve the right to commence the recruitment process prior to the closing date. Therefore, it is recommended to apply as soon as possible.

Agency applications will not be accepted.